Workforce Opportunity Services Freshers job: – (WOS) is inviting Applicants for IT Support Technician, no experience is required. More information about the job is given in this article
Global Foundries Careers 2023: Overview
| Company name | Workforce Opportunity Services (WOS) |
| Job name | IT Support Technician |
| Job type | Fresher |
| Qualifications | High School Diploma or Equivalent |
| Experience | No Experience |
| Duration | (40 hours/Week) |
| Work Mode | Full Time |
| Salary (expected) | $18.00/Hour |
| Location | Farmers Branch, TX |
| Official website | https://www.wforce.org/ |
About Workforce Opportunity Services
Workforce Opportunity Services (WOS) is a leading non-profit organization dedicated to developing the skills of untapped talent from historically underrepresented communities. They partner with various organizations to diversify their workforce. This IT Support Technician role supports WOS’s mission by providing technical assistance to staff and ensuring their technology needs are met.
Workforce Opportunity Services Careers: Job Description
- In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides remote technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.
- You will respond to standard questions, issues and problems reported via phone, chat or Instant Messengers.
- May investigate and respond to standard requests for information as well as IT issues, questions and problems.
- Assignments are directed at gaining experience in basic techniques and procedures for handling service, issues, questions and problems arising in the day to day use of individual workstations, computers, hardware and software.
- Ideal candidate will be versatile, enthusiastic to work in highly flexible, team-oriented environments that have exceptional communication, analytical and organizational skills.
Workforce Opportunity Services Careers 2023: Qualification
Candidate must be actively High School Diploma or Equivalent in IT or related field.
Required Qualifications:
- Post 9/11 Military Veteran with an Honorable discharge, OR currently serving in the National Guard/Reserve
- High School Diploma (or equivalent) is required and some relevant experience preferred
- At least one Microsoft or Cisco Certification is preferred
- Experience with MacOS.
- Experience with Linux.
- Knowledge of Microsoft Operating Systems (Windows 10 and Office 365) and applications.
- Knowledge of personal computer technology and hardware as well as cellular telephones.
- Knowledge of the M.I.S. environment
- Knowledge of M.A.C. (Moves, Adds, and Changes) and Virtual Desktop preferred
- Excellent customer service skills
Preferred Qualifications:
- Proven ability to diagnose and resolve technical issues efficiently.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and various operating systems.
- Preferred: A+ certification or equivalent experience.
- Preferred: Experience with service desk ticketing systems.
- Preferred: Knowledge of mobile device support.
Workforce Opportunity Services Benefits include:
- Competitive salary and benefits package.
- Opportunity to work in a diverse and inclusive environment.
- The chance to make a positive impact on the lives of others.
- Continuous learning and professional development opportunities.
- Free Individual Health Insurance
- Free Training (Program specific)
- Paid Time Off
- Paid Company Holidays
- Education Assistance/Reimbursement (Toward first degree – Bachelors/Associates)
- Individual Mentor
- 401k Retirement Savings
Workforce Opportunity Services Careers 2023: Apply Online
To apply for the Workforce Opportunity Services 2024, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the Workforce Opportunity Services official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
Workforce Opportunity Services Careers 2023: Responsibilities
- Respond to and resolve technical issues related to various IT systems and applications.
- Provide remote technical support to end users regarding workstations, personal computers, hardware, software, peripherals, and mobile devices.
- Diagnose and troubleshoot network connectivity problems.
- Install, configure, and maintain hardware and software applications.
- Document technical issues and resolutions accurately.
- Escalate complex issues to senior technicians or vendors as needed.
- Participate in the rollout of new systems and establish support procedures.
- Maintain a strong understanding of current IT trends and best practices.
- Adhere to all security protocols and data privacy regulations.
- Maintain a positive and professional attitude while interacting with colleagues and clients.
Important Links
| Apply online | Click Here |
| Official website | Click Here |